We are the First-first responders, and ready to serve the Citizens
There are many resources in the 911 center. These tools include some cutting-edge technology in equipment as well as policies and procedures that address almost every circumstance. However, our most important resource, our assets would be our team members.
These dedicated men and women working here now have made a commitment to the citizens and responders of Chouteau County that cannot be matched. They serve the public, with honesty, integrity, and dedication in the completion of their duties. All of them have worked nights, weekends, and holidays. They have missed their kids' birthdays, anniversaries, sports events, Christmas recitals, and more. Each one of them has worked overtime, and they all have pulled 12-hour shifts when staffing is diminished.
You will never work another job that is more rewarding-ever.
They have stayed late to work that fire with their partner or to help work that call for the missing child, there is no such thing as "this is just a job" in dispatch. And they have all taken your heartache home with them at some point in time, and they all have said a prayer for you. They hear screams of terror and horrible tales of human suffering. They listen. They assist. They get help. They empathize with you, the callers, their community members, their neighbors, friends, and family. They cry. And They come back and do it again the very next day. Because THEY are dedicated to THEIR careers and YOU.
These dedicated men and women working here now have made a commitment to the citizens and responders of Chouteau County that cannot be matched. They serve the public, with honesty, integrity, and dedication in the completion of their duties. All of them have worked nights, weekends, and holidays. They have missed their kids' birthdays, anniversaries, sports events, Christmas recitals, and more. Each one of them has worked overtime, and they all have pulled 12-hour shifts when staffing is diminished.
You will never work another job that is more rewarding-ever.
They have stayed late to work that fire with their partner or to help work that call for the missing child, there is no such thing as "this is just a job" in dispatch. And they have all taken your heartache home with them at some point in time, and they all have said a prayer for you. They hear screams of terror and horrible tales of human suffering. They listen. They assist. They get help. They empathize with you, the callers, their community members, their neighbors, friends, and family. They cry. And They come back and do it again the very next day. Because THEY are dedicated to THEIR careers and YOU.
1990
In August of 1990, Sheriff Paul Williams announced the emergency call number 911 was fully operational in Chouteau County. The 911 calls would ring into the Chouteau County 911 Center and an Emergency Dispatcher would answer the call. At the time with a few exceptions, the emergency number could be reached from any phone in Chouteau County. The exceptions are phone numbers with the prefixes 452, 277, 727, 352, 355, 724, and 728 Why? Because these folks boarded Cascade, Hill, and Liberty Counties and their 911 calls would automatically bounce into those counties. Just like today sometimes the calls still route into the wrong county and you the caller must be re-routed back to Chouteau County. Back then we served nine fire departments, six Quick response units, three ambulances, and the Fort Benton City Police Department.
Our Team
Celeste Maxwell, Supervisor
She has been with ECC for 14 years. She is a Crisis Intervention Stress Management and a Tactical Dispatcher. Along with her duties as communications supervisor, she is a certified EMHD (Emergency Mental Health Dispatcher), RPL (Registered Public-Safety Leader), and CTO (Certified Training Officer). Celeste started her career with the Chouteau County Sheriff's Office in 2009.
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Amber Wilford, Emergency Communications Specialist- Bio to come
Amber Wilford, Emergency Communications Specialist- Bio to come
Graham Williams, Emergency Communications Specialist-Bio to come
Megan Merritt, Emergency Communications Specialist-Bio to come
Megan Merritt, Emergency Communications Specialist-Bio to come
Lindsey Mattoon, Emergency Communications Specialist-Bio to come
