CHOUTEAU COUNTY SHERIFF'S OFFICE
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Why do dispatchers ask SO MANY QUESTIONS?
Emergency dispatchers need to get accurate information to allow officers to make the best decision on how to approach the situation. Dispatchers handling fire and paramedic calls must also consider the well-being of the public and the safety of the firefighters and paramedics. The information you provide a dispatcher is relayed to responding emergency services while they are on their way to the call. This allows them to help make educated decisions about how they respond to the call and what equipment they take with them. We also need to know if you're going to be at, or near, the scene when we arrive because the police may need to talk to you, or you may need to point out the exact location. We may ask you what kind of car you are in, or what color clothing you are wearing
All 9-1-1 calls begin with:
9-1-1 What is the LOCATION of your emergency?
This is the MOST IMPORTANT INFORMATION you can give LOCATION, LOCATION, LOCATION
What is the phone number you are calling from?
We need this in-case we lose the call, we can call you back
What is your name?
Tell me exactly what happened.
Tell us what just happened, not what lead up to the event
You will be asked a series of questions; those questions may seem pointless to you but they are being asked for a purpose.

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  • Home
    • Log In
    • W2W Sign In WhenToWork
  • About
    • Employment
    • The Patch Family Christmas Tree
  • Services
    • 9-1-1 Communications Officer's >
      • 9-1-1 First Responders
      • Why do you ask so many QUESTIONS?
      • 9-1-1 FOR KIDS
      • Sadies Corner
    • Detention Center >
      • CCSO Inmate Roster
    • Civil Service
    • Search And Rescue
    • Sheriff Reserves
    • Shop with a Sheriff
    • D.A.R.E
  • More
    • Burn Permits
    • Weapons Permits
    • CCSO SVOR
    • CCSO Warrants
    • Code RED/PANS
    • Montana Amber Alerts
    • Montana Missing Persons Clearing House
    • Montana Department of Transportaion (MDT)
    • Montana Department of Livestock
    • Montana Fish, Wildlife and Parks
    • Montana Bureau of Land Management
  • County Links
    • Chouteau County
    • Chouteau County Public Health
    • Chouteau County DES
    • Town of Big Sandy
    • Big Sandy Medical Center
    • Big Sandy Vol. Fire Department
    • City of Fort Benton
    • Missouri River Medical Center
    • Fort Benton Ambulance
    • Rocky Boy's Indian Reservation
    • MALMSTROM AIR FORCE BASE
  • Schools
    • Big Sandy Schools
    • Fort Benton Schools
    • Geraldine School District
    • Highwood Schools
  • Contact